Government ID, Social Security number, address
- Why
- Identity and tax checks before payouts
- Who sees it
- Contra and Persona
Independent-work platform · Privacy summary guide
Contra Privacy Summary
Contra checks your identity through Persona and keeps sensitive data for as long as it is reasonably necessary, which the policy does not define. The one thing to know: the policy lists biometric information as sensitive but does not say what is collected, so ask in writing before you upload an ID. [1] [2]
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What Contra collects, and what happens to it
Biometric information
- Why
- Listed as sensitive; what is collected is not stated
- Who sees it
- Third-party verification providers
- How long it’s kept
- Not stated [1]
Payment and payout details
- Why
- Paying clients and paying you
- Who sees it
- Contra, Stripe, and Airwallex for bank connections
Analytics data
- Why
- Measuring the site
- Who sees it
- Google Analytics, PostHog, Sentry, Segment and ZoomInfo
- How long it’s kept
- Not stated [1]
| What | Why | Who sees it | How long it’s kept |
|---|---|---|---|
| Government ID, Social Security number, address | Identity and tax checks before payouts | Contra and Persona | Not stated; policy says “as long as it is reasonably necessary”[1] [2] |
| Biometric information | Listed as sensitive; what is collected is not stated | Third-party verification providers | Not stated[1] |
| Payment and payout details | Paying clients and paying you | Contra, Stripe, and Airwallex for bank connections | Not stated[1] [4] [2] |
| Analytics data | Measuring the site | Google Analytics, PostHog, Sentry, Segment and ZoomInfo | Not stated[1] |
The one thing to know: ask what the ID check collects
The privacy policy lists “biometric information” as sensitive data, collected through third-party verification providers, but it does not say what biometric data is collected. Contra’s help pages do not say whether a selfie is taken either. Before you upload, ask support in writing what the check collects and how long it is kept. [1] [2]
Identity checks: what you hand over
Persona runs the identity check. You choose the country that issued your ID, not the country you live in, and a bank account outside that country is connected through Airwallex. The help pages do not list accepted documents by country or a review time. [2] [3]
AI and your data
The privacy policy names OpenRouter as a provider of AI services. The policy does not say whether your messages or project files are used to train AI models, so ask before you upload confidential client work. [1]
How to delete your data
The policy gives no fixed retention period, and Contra’s help pages give no deletion steps. Write to support asking for deletion of your identity documents and account data, and keep a copy of the request. Ask for written confirmation of what is kept after deletion, such as records needed for payouts or disputes. [1] [2]
The verdict
Contra’s privacy terms are general. They name the vendors involved but not the retention periods or the biometric data, so the policy does not answer the questions most people ask before uploading an ID. Verify only once you need a payout, and get the answers in writing first. [1] [2]
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