Fiverr Reviews

Good for small, simple jobs, risky when something goes wrong

Fiverr's reviews swing from 4.9 to 1 depending on where you look, but they tell one consistent story. Small, clearly defined jobs usually go fine. When something goes wrong (a locked account, an order never delivered, money held), Fiverr's support often doesn't fix it, and those cases can cost hundreds or thousands of dollars. ^{[5] [1] [6] [7] [8]}

Why the scores are so far apart

Each site attracts different people. App Store ratings judge the app, which is quick and easy to use, so it scores 4.9. Complaint sites attract people who had a problem, so they score below 2. Trustpilot gets both, and it shows: half its reviewers give five stars, a third give one, and only 15% land in between. Experiences on Fiverr tend to be fine or bad, rarely mediocre. ^{[5] [6] [7] [1]}

What happy reviewers say

Of 20 recent five-star reviews on Trustpilot, 15 were praise with no "but": reach, ease, fast turnaround and repeat clients. Buyers are happiest with jobs they can describe in a sentence: a logo, a short edit, a file conversion. Sellers who stick with it describe steady repeat customers; one with about 1,500 clients says Fiverr let them leave a job. Even so, five of the twenty happy reviewers mentioned high fees, slower sales or weak support. ^[2]

What unhappy reviewers say

Recent one-star reviews keep coming back to the same few problems, and each one costs money or access, not just patience: ^{[3] [4] [9]}

The worst buyer losses follow one pattern: moving payment off Fiverr. One buyer paid $1,000 over WhatsApp and the freelancer disappeared. Once money leaves Fiverr, the platform can't help you get it back. ^{[6] [3]}

Don't take a seller's 4.9 stars at face value

Most sellers show ratings close to five stars. That's partly because cancelled orders can't be reviewed, so many of the jobs that went badly never show up. A near-perfect score tells you less than it seems. ^[10]

How to read Fiverr reviews before you buy

Look for reviews of jobs like yours, not the seller's overall score. Check whether reviewers mention revisions or delays, and read the most recent reviews first, because sellers change. Walk away from any seller who wants to talk or pay on WhatsApp, email or PayPal: that's where the biggest losses on Fiverr happen.