| Importing your whole contact list, or tapping Skip without reading | Import only the people you would email yourself, and read each onboarding screen before you continue | Contacts were emailed in members’ names, and a mistaken Skip in February 2024 invited a whole list[3] [11] |
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| Assuming there is an annual discount | Check the monthly and any annual price at checkout | No annual price appears in any source, and a reviewer’s $600 a year works out to $50 a month[3] [1] |
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| Cancelling and assuming it is finished | Cancel in My Membership, then Cancel Benefits, and keep the confirmation | Reviewers report charges after cancelling, from $225 to $276 in the cases cited[2] [4] |
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| Buying a sponsorship before reading the terms | Get the terms, renewal date and refund rule in writing | Refunds stop at launch, and one $400 monthly sponsorship renewed in June 2026[10] [3] |
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| Waiting for support before disputing a charge | Contact your card issuer promptly and keep your evidence, watching its dispute deadline. Support can be contacted at the same time | One reported chargeback led to a locked account and slow support[3] |
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| Citing a review without checking the business | Check that the reply names your business | Company replies in at least two reviews concern a different business from the one reviewed[6] |
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