Questions people ask
Is Happenstance free?
Yes, the free plan includes Happenstance Chat with usage limits, unlimited connected accounts, friends and groups, and it needs no credit card. The company does not state the Chat cap as a number, so you will only learn it by using the plan. [1]
How much does Happenstance Pro cost?
On the web, Pro costs $24 a month billed yearly, which is $288 a year. The pricing page shows no monthly figure. Company pages say $30 a month, which would make a year of monthly billing $360, or $72 more than the yearly plan. Check the checkout amount before you choose month to month. [1]
What does Pro cost in the iPhone app?
The App Store lists Pro at $29.99 a month or $289.99 a year. Paying monthly in the app comes to $359.88 a year, which is $71.88 more than the web yearly plan. The store page does not say whether the app includes every web Pro feature. [9] [1]
Does Happenstance send intro requests for me?
No, it drafts the intro request, and the mutual connection has to forward it. The draft saves writing time, but it does not put the request in front of the person. [5]
Which accounts does it connect, and does it read my email?
The home page lists Gmail, Google Calendar, Google Contacts, LinkedIn, X, Instagram, Outlook and Apple Contacts. The privacy policy describes Gmail headers, not message bodies or attachments, and says the Google connection is opt-in. It names Outlook only as a sign-in provider, and it does not name X, Instagram or Apple Contacts. [2] [3]
Does Happenstance train AI on my data?
The security page says user data is never used to train AI models. The privacy policy does not mention AI training, and it allows use to improve the service and products. Ask the company in writing if that gap matters to you. [4] [3]
Does Happenstance sell my data?
The privacy policy says the company does not sell personal information as the term is commonly understood. Its California section says it may sell and may have sold personal information in the last twelve months, and it does not say which categories were sold. [3]
How long does it keep my data, and how do I delete it?
The policy gives no retention period in days or months. You can delete data in account settings or by emailing info@happenstance.ai. The policy gives no retention period, so check that imported data is gone after you delete an account. [3]
Why did my search return nothing?
The most likely reason is that your connections were not uploaded, since connection-based search returns nothing without them. An empty list does not prove there is no match, so check the upload first. [5]
How long does a search take?
A search typically takes 30 to 60 seconds, according to the company's developer quickstart. Research takes 1 to 3 minutes, and a Chat turn with searches takes 1 to 3 minutes. [6]
Can I cancel and get a refund?
Cancelling stops the next renewal, but the current billing period is not refunded, and access runs to the end of that period. Fees are non-refundable except where the law requires, or case by case at the company's discretion. [7]
Does it work with LinkedIn?
You connect LinkedIn by uploading a LinkedIn data export, not with a live link. The LinkedIn page does not address LinkedIn's own terms of use, so check those yourself before you upload the export. [8]
What if the person I need is not in my contacts?
Happenstance searches your connected sources and public web profiles, so a person in neither will not appear.