Professional network ยท How it works guide

How LinkedIn Works

Every paid step on LinkedIn runs on a timer: a trial converts unless you cancel, a refund needs a request within 7 days, and a promoted post bills every 30 days. Missing one of these timers is what costs people money, so set the dates when you start. [1] [3] [6]

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A paid LinkedIn step, and what happens if nobody acts

Start a free Premium trial

Who acts
Member
The clock
Length not stated; reviewers report one week to one month
If nobody acts
Converts to a paid plan automatically [1] [9]

Cancel Premium

Who acts
Member
The clock
At least one day before the next billing date
If nobody acts
Renews at the next billing date [2] [4]

Request a refund

Who acts
Member
The clock
7 days from the charge if Premium is unused; 14 days from start in the EU
If nobody acts
The window closes, and reviewers report refusals [3] [10]

Post a free job

Who acts
Hirer
The clock
Active 14 days, then paused
If nobody acts
Closes after 30 days if not promoted [5]
StepWho actsThe clockIf nobody acts
Start a free Premium trialMemberLength not stated; reviewers report one week to one monthConverts to a paid plan automatically[1] [9]
Cancel PremiumMemberAt least one day before the next billing dateRenews at the next billing date[2] [4]
Request a refundMember7 days from the charge if Premium is unused; 14 days from start in the EUThe window closes, and reviewers report refusals[3] [10]
Post a free jobHirerActive 14 days, then pausedCloses after 30 days if not promoted[5]
Promote a jobHirerBilled every 30 days from the first post, or within 24 hours at a $500 balanceBilling continues until your total budget is reached[6]
Pass an account checkMemberNo review time statedAccount can stay restricted; reviewers describe repeated checks[7] [11]

Every paid step runs on a billing clock

Premium and promoted posts both bill on a schedule you don't see until it's too late. A trial converts unless you cancel, cancelling takes effect at the end of the cycle, and the refund window is 7 days from the charge. The table shows each clock and what happens if nobody acts. [1] [2] [3]

For job seekers: the trial clock starts on day one

LinkedIn doesn't state how long a Premium trial lasts. Reviewers report one week, two weeks, 30 days or one month. About 13 of 100 Trustpilot reviews describe a trial that became an annual or multi-month charge; one reviewer reports CA$645. [8] [9]

Cancel at least one day before the next billing date, and expect access to continue until the end of the billing cycle. If you cancel a trial, access ends at once, and LinkedIn says it won't offer another trial for at least 12 months. [2] [1]

For a refund, the clock is 7 days from the charge, and only if you haven't used Premium. EU members get 14 days from the start of the subscription. About 7 of 100 reviewers say refunds were refused after cancelling within days. [3] [10]

For hirers: a 14-day free post and a 30-day paid bill

A free post stays active for 14 days, then pauses, and it closes after 30 days if you don't promote it. A typical free post draws 10 to 30 applicants, which is often enough for one local role. [5]

Promoting a post starts a billing cycle every 30 days from the first post, or sooner once the balance reaches $500. The total budget you set pauses the post when it's reached, so the budget is the only ceiling you control. One recruiter on Trustpilot describes being invoiced past an agreed budget. [6] [12]

Where people get stuck

Two stalls come up most in the recent reviews: an account check and support. Profile and identity cases go through identity verification, and reviewers describe checks that repeat or never finish. LinkedIn gives no review time, so plan for an account to be unavailable for an unknown period. Support is the other stall: reviewers describe chat loops and callbacks that don't come. [7] [11]

Bibliography

Sources

  1. LinkedIn Help: Career subscription trials convert to paid (official)
  2. LinkedIn Help: cancelling Premium (official)
  3. LinkedIn Help: refund policy for Premium (official)
  4. LinkedIn User Agreement (paid subscriptions renew automatically) (official)
  5. LinkedIn Help: free and promoted job posts (official)
  6. LinkedIn Help: promoted job billing (official)
  7. LinkedIn Help: account restrictions (official)
  8. LinkedIn Premium Career plan page (trial wording) (official)
  9. Trustpilot, LinkedIn reviews, page 2 (charges after trials) (platform-hosted)
  10. Trustpilot, LinkedIn reviews, page 3 (refund refusals) (platform-hosted)
  11. Trustpilot, LinkedIn reviews, page 4 (ID checks) (platform-hosted)
  12. Trustpilot, LinkedIn reviews, page 5 (job-posting invoices) (platform-hosted)