Questions people ask
How much does CoFoundersLab cost?
Premium is $29 a month on the official Premium page. Two guides say $299 a year, but the official page shows no annual price, so pay monthly until you can see the annual figure at checkout. [1] [6]
Is there a free trial, and how long is it?
The official Premium page and Terms both say 30 days. StartupGeek says 14, so check the length on the checkout screen before you enter a card. [1] [2] [8]
Can I use it without paying?
Yes. The free plan lets you search and message, but both are labelled 'Limited' with no numbers, so you will find the limit by using it. Use it for a week to find where the limit appears. [1] [7]
How do I cancel, and when am I charged?
The Terms charge your card at the start of each billing period after the trial, and they say to cancel before the renewal date. The cancellation process they refer to is not on the page, so find the control in your account before the trial ends. [2] [4]
Can I get a refund?
The Terms set no general refund policy. Direct-debit payers claim from their bank, and one guide reports a '100% Money Back Guarantee' badge that CoFoundersLab's own pages do not show. [2] [6]
What if I was charged after cancelling?
Reviewers report charges that continued for weeks or months. Between January 2024 and December 2025, reviewers describe card disputes or blocks, several after the cancel route failed. Keep dated proof of every cancel request, and put any dispute in writing before you go to your bank. [9] [10]
Does unsubscribe work?
The route exists, but reviewers say it fails. The privacy policy says marketing email can be stopped through the link in any commercial email or in account settings. 11 of the 20 newest Trustpilot reviews, from February to October 2026, mention spam or failed unsubscribes. [3] [11]
Will matching find me a cofounder?
No, not by any method the site explains. The free plan is a directory, and the official pages do not publish matching criteria. Reviewers report connection requests that went unanswered and some contacts who were salespeople, so treat the directory as a search tool, not a match. [7] [5] [10]
Are the profiles real?
Reviewers report fake, bot or inactive profiles between April 2025 and October 2026. The Terms ban impersonation, but CoFoundersLab describes no member verification, so check a person's background yourself. [10] [2]
Can I delete my account and data?
Ask in writing through the Account Issue form, because reviewers say some accounts could not be closed. The privacy policy says closed-account data is generally deleted within 30 days, and users can ask for a machine-readable copy of their data. [3] [11] [4]
Is it legitimate?
CoFoundersLab has a 2011 start date, but its record is poor. The BBB rates it F with 21 complaints in three years, and Trustpilot gives it 1.3 out of 5. A federal class action filed in December 2023 alleges refused cancellations and missing renewal notices. These are allegations, and no finding has been made. [14] [12] [15]
Who owns it?
Business Rockstars, which announced in April 2018 that it had acquired CoFoundersLab. Before that, CoFoundersLab merged with RockThePost in July 2014 to form Onevest. No later change of ownership has been confirmed. [17] [16]