Upwork, explained

Upwork is a per-job marketplace where clients pay 5% on top of each contract and freelancers pay 0% to 15%, while every bid costs Connects. This guide answers one question per page, with dated figures from Upwork's filings and the sources named on each page. [1]

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Thinking about hiring on Upwork, finding work there, or sorting out a problem with an account or a payment? This guide covers Upwork one question at a time, so you can go straight to the page that answers yours.

Upwork's own figures come from its SEC filings. Everything else comes from review sites, fee guides and forum threads, and each page names its sources. Where sources disagree on a price, the page gives both figures and says which one it uses. [1]

Start with Is Upwork worth it? for the verdict, Pricing for what a contract really costs, and Complaints if an account, a payment or a contract has already gone wrong.

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What it costs

What people say

Using Upwork

Guides for you

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Resources

Bibliography

Sources

  1. Upwork annual report on Form 10-K for 2025 (SEC, Feb 2026) (official)