Trustpilot, XING
- Rating
- 2.1 / 5
- Reviews
- 1,065 (81% one-star, 7% five-star, 4 November 2026)
- What it really measures
- Members who had a billing, renewal or cancellation problem; Trustpilot does not check them [1]
German-speaking job platform · Reviews guide
Trustpilot rates XING 2.1 out of 5 from 1,065 reviews, and 81% of them are one-star. In recent reviews, billing, renewal and cancellation problems dominate the complaints. Read the reviews for the problem that matters to you, and check the dates, because the older ones describe older rules. [1] [2]
Add Omnitwine as a preferred source on Google| Site | Rating | Reviews | What it really measures |
|---|---|---|---|
| Trustpilot, XING | 2.1 / 5 | 1,065 (81% one-star, 7% five-star, 4 November 2026) | Members who had a billing, renewal or cancellation problem; Trustpilot does not check them[1] |
| OMR Reviews, TalentManager (recruiter tool) | 3.5 / 5 | 1 review (September 2026) | One recruiter's view, so it tells you little about the tool[9] |
Trustpilot rates XING 2.1 out of 5, and 81% of its 1,065 reviews give one star. Trustpilot does not verify reviews, and XING's page says it has not recently invited reviews, so the sample leans toward people with a grievance. [1]
The complaints cluster around money. On one Trustpilot page covering January 2018 to March 2019, 19 of 24 reviews mention billing, subscriptions, cancellation or debt collection: billing 16, subscription 15, cancellation 11, debt collection 6. A German page from February 2025 to October 2026 shows a different mix across 24 reviews: spam 6, cancellation 5, subscription 4, account problems 4, billing 2, deletion 2. Trustpilot does not tag topics, so these groupings are a rough reading of each review. [2] [3]
Praise is rare. Three or four reviews from 2023 to 2025 say a paid product, Premium or ProJobs, helped them get hired. On a German page from 2025, about four people found the AI job search useful, while others find its swipe feature odd. These are small numbers, and they come from people who had a result to report. [1] [4]
Each count below is the number of reviewers in the sample, not a share of all reviews. They show what goes wrong and how often it came up, so you can judge whether your situation looks like theirs.
| Problem | Who it hits | How often (sample and dates) | How bad it gets |
|---|---|---|---|
| Renewal you did not expect | Premium members | At least 15 reviewers, 2018 to 2025 | In one case netz-trends reported in 2021, a renewal rose from about 80 EUR to more than 300 EUR |
| Cancelling is hard to find | Premium members | At least 6 reviewers, 2018 to 2024 | “Cancel link not found” (2018) and “no visible way to cancel” (2023) |
| Collection letters after disputed invoices | Premium members | At least 8 reviewers, 2018 to 2025 | Collectors or lawyers get involved; XING's replies dispute some claims |
| Unsubscribing fails | Everyone | At least 10 reviewers, 2019 to 2026 | Needs a sign-in or a phone call |
| Accounts locked or frozen | Members trying to cancel or continue | At least 4 accounts, 2020 to October 2026 | One review says an appeal to the quality team got no reply (8 October 2026) |
| Recruiter messages after opting out | Members | At least 3 reviewers, February and October 2026 | One says the messages are AI-generated [2] [8] [5] [1] [6] [7] |
Trustpilot is where people go after a charge goes wrong, so it overweights billing. A member who found work through XING may never write a review. Use the score to decide how careful to be with billing, not to decide whether the job search will work for you. [1]
Sort the reviews into two piles: billing and cancellation, and everything else. If the first pile worries you, read the dates, then read the renewal complaints before you start any trial. If the second pile matters, look for reviewers who had a result, not only a complaint.
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